Bosch Appliances Home Security System nbn 932 User Manual

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NBN-932  
en Installation Manual  
 
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Table of Contents | en  
3
Table of Contents  
Safety  
Safety precautions  
Important safety instructions  
Connection in applications  
FCC & ICES compliance  
MicroSD cards  
UL certification  
Bosch notices  
Copyrights  
Introduction  
Features  
System Information  
Overview of functions  
Progressive scan  
Day/Night function  
Quad-streaming  
ONVIF (Open Network Video Interface Forum)  
Audio  
Alarm I/O  
Tamper detection and motion detection  
Video encoding  
Multicast  
Power-over-Ethernet  
Data interface  
Recording  
Configuration  
Operation with external systems  
Planning  
Unpacking  
System requirements  
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4
en | Table of Contents  
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Installation  
Lens mounting  
Mounting the camera  
Network (and power) connector  
Power connector  
Alarm and relay connector  
Audio connectors  
Local storage  
Video service monitor connector  
Data connector  
Install Wizard  
Using the camera install wizard  
Adjustment procedure  
Camera configuration  
Reset button  
User modes  
Day/Night switching  
Browser connection  
Protected network  
Troubleshooting  
Function test  
Resolving problems  
Customer service  
Maintenance  
Testing the network connection  
Communication with Terminal Program  
Repairs  
Transfer and disposal  
Technical Data  
Specifications  
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Safety | en  
5
1
Safety  
1.1  
Safety precautions  
DANGER!  
High risk: This symbol indicates an imminently hazardous  
situation such as "Dangerous Voltage" inside the product.  
If not avoided, this will result in an electrical shock, serious  
bodily injury, or death.  
WARNING!  
Medium risk: Indicates a potentially hazardous situation.  
If not avoided, this could result in minor or moderate bodily  
injury.  
CAUTION!  
Low risk: Indicates a potentially hazardous situation.  
If not avoided, this could result in property damage or risk of  
damage to the unit.  
CAUTION!  
The Low Voltage power supply unit must comply with EN/UL  
60950. The power supply must be a SELV-LPS unit or a SELV -  
Class 2 unit (Safety Extra Low Voltage - Limited Power Source).  
CAUTION!  
The camera must be connected to earth.  
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en | Safety  
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1.2  
Important safety instructions  
Read, follow, and retain for future reference all of the following  
safety instructions. Follow all warnings on the unit and in the  
operating instructions before operating the unit.  
1. Clean only with a dry cloth. Do not use liquid cleaners or  
aerosol cleaners.  
2. Do not install unit near any heat sources such as radiators,  
heaters, stoves, or other equipment (including amplifiers)  
that produce heat.  
3. Never spill liquid of any kind on the unit.  
4. Take precautions to protect the unit from power and  
lightning surges.  
5. Adjust only those controls specified in the operating  
instructions.  
6. Operate the unit only from the type of power source  
indicated on the label.  
7. Unless qualified, do not attempt to service a damaged unit  
yourself. Refer all servicing to qualified service personnel.  
8. Install in accordance with the manufacturer's instructions  
in accordance with applicable local codes. Use only  
attachments/accessories specified by the manufacturer.  
Equipment change or modification could void the user's  
guarantee or authorization agreement.  
9. Connect the earth terminal of the camera  
to the  
system earth of the installation to ensure correct safety  
and EMC/RFI protection.  
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Safety | en  
7
1.3  
Connection in applications  
Grounding  
Safety (power) ground is indicated by the symbol  
rear of the camera.  
on the  
U.S.A.: - section 810 of the National Electrical Code, ANSI/NFPA  
No.70, provides information regarding proper grounding.  
12 VDC / 24 VAC power source: This unit is intended to  
operate with a limited power source. The unit is intended to  
operate at either 12 VDC or 24 VAC (if PoE is not available).  
User supplied wiring must be in compliance with electrical  
codes (Class 2 power levels).  
PoE: Use only approved PoE devices. Power-over-Ethernet can  
be connected at the same time as a 12 VDC or 24 VAC power  
supply.  
If auxiliary power (12 VDC or 24 VAC) and PoE is applied  
simultaneously, the camera selects auxiliary input and shuts off  
the PoE.  
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1.4  
FCC & ICES compliance  
FCC & ICES Information  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to part 15 of the  
FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate  
radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference  
to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the following  
measures:  
reorient or relocate the receiving antenna;  
increase the separation between the equipment and  
receiver;  
connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected;  
consult the dealer or an experienced radio/TV technician  
for help.  
Intentional or unintentional modifications, not expressly  
approved by the party responsible for compliance, shall not be  
made. Any such modifications could void the user's authority to  
operate the equipment. If necessary, the user should consult  
the dealer or an experienced radio/television technician for  
corrective action.  
The user may find the following booklet, prepared by the  
Federal Communications Commission, helpful: How to Identify  
and Resolve Radio-TV Interference Problems. This booklet is  
available from the U.S. Government Printing Office,  
Washington, DC 20402, Stock No. 004-000-00345-4.  
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9
1.5  
MicroSD cards  
Bosch Security systems recommends that local storage on  
microSD card should only be used for alarm recording and  
Automatic Network Replenishment (ANR) applications. To  
minimize the risk of lost of digital information, we recommend  
multiple, redundant recording systems, and a procedure to  
back up all digital information.  
1.6  
UL certification  
Disclaimer  
Underwriter Laboratories Inc. ("UL") has not tested the  
performance or reliability of the security or signaling aspects of  
this product. UL has only tested fire, shock and/or casualty  
hazards as outlined in ULs Standard(s) for Safety for Information  
Technology Equipment, UL 60950-1. UL Certification does not  
cover the performance or reliability of the security or signaling  
aspects of this product.  
UL MAKES NO REPRESENTATIONS, WARRANTIES, OR  
CERTIFICATIONS WHATSOEVER REGARDING THE  
PERFORMANCE OR RELIABILITY OF ANY SECURITY OR  
SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.  
Disposal - Your Bosch product was developed and  
manufactured with high-quality material and components that  
can be recycled and reused. This symbol means that  
electronic and electrical appliances, which have reached the  
end of their working life, must be collected and disposed of  
separately from household waste material. Separate collecting  
systems are usually in place for disused electronic and  
electrical products. Please dispose of these units at an  
environmentally compatible recycling facility, per European  
Directive 2002/96/EC  
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10 en | Safety  
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1.7  
Bosch notices  
Video loss  
Video loss is inherent to digital video recording; therefore,  
Bosch Security Systems cannot be held liable for any damage  
that results from missing video information. To minimize the  
risk of lost digital information, Bosch Security Systems  
recommends multiple, redundant recording systems, and a  
procedure to back up all analog and digital information.  
Optical elements  
Optical elements are sensitive and should be protected at all  
times. Do not allow objects to come into contact with glass  
surfaces and do not touch optical elements with your fingers.  
Copyright  
This manual is the intellectual property of Bosch Security  
Systems and is protected by copyright.  
All rights reserved.  
Trademarks  
All hardware and software product names used in this  
document are likely to be registered trademarks and must be  
treated accordingly.  
Note  
This manual has been compiled with great care and the  
information it contains has been thoroughly verified. The text  
was complete and correct at the time of printing. The ongoing  
development of the products may mean that the content of the  
user guide can change without notice. Bosch Security Systems  
accepts no liability for damage resulting directly or indirectly  
from faults, incompleteness or discrepancies between the user  
guide and the product described.  
More information  
For more information please contact the nearest Bosch Security  
Systems location or visit www.boschsecurity.com  
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Safety | en 11  
1.8  
Copyrights  
The firmware uses the fonts "Adobe-Helvetica-Bold-R-Normal--  
24-240-75-75-P-138-ISO10646-1" and "Adobe-Helvetica-Bold-R-  
Normal--12-120-75-75-P-70-ISO10646-1" under the following  
copyright:  
Copyright 1984-1989, 1994 Adobe Systems Incorporated.  
Copyright 1988, 1994 Digital Equipment Corporation.  
Permission to use, copy, modify, distribute and sell this  
software and its documentation for any purpose and without  
fee is hereby granted, provided that the above copyright  
notices appear in all copies and that both those copyright  
notices and this permission notice appear in supporting  
documentation, and that the names of Adobe Systems and  
Digital Equipment Corporation not be used in advertising or  
publicity pertaining to distribution of the software without  
specific, written prior permission.  
This software is based in part on the work of the Independent  
JPEG Group.  
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12 en | Introduction  
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2
Introduction  
2.1  
Features  
The High Dynamic Range (HDR) 1080p HD IP Day/Night camera  
is a high-performance, surveillance color camera.  
The camera uses H.264 compression technology to give clear  
images while reducing bandwidth and storage requirements. It  
is also ONVIF compliant to improve compatibility during system  
integration. The camera operates as a network video server and  
transmits video and control signals over data networks, such as  
Ethernet LANs and the Internet. The camera is easy to install  
and ready to use. Features include:  
Progressive scan 1/3-inch CMOS HD sensor  
High Dynamic Range  
True Day/Night performance with switchable IR filter  
Quad-streaming  
MicroSD card slot  
ONVIF conformant  
Two-way audio and audio alarm  
Alarm input and alarm output to external devices  
Pre-programmed operation modes  
Adaptive dynamic noise reduction  
Enhanced video motion detection  
Video and data transmission over IP data networks  
Multicast function  
Integrated Ethernet interface (10/100 Base-T)  
Power-over-Ethernet (PoE)  
Data interface RS485/RS422/RS232 for PTZ control  
Password protection  
Event-driven, automatic connection  
Integrated Web server for live viewing and configuration via  
a browser  
Firmware update through web browser  
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System Information | en 13  
3
System Information  
3.1  
Overview of functions  
The camera incorporates a network video server. Its primary  
function is to encode video and control data for transmission  
over an IP network. With its H.264 encoding, it is ideally suited  
for IP communication and for remote access to digital video  
recorders and IP systems. The use of existing networks means  
that integration with CCTV systems or local networks can be  
achieved quickly and easily. Video images from a single camera  
can be simultaneously received on several receivers.  
3.1.1  
3.1.2  
Progressive scan  
The camera captures and processes progressively scanned  
images. When there is fast motion in a scene, progressively  
scanned images are generally sharper than interlaced images.  
Day/Night function  
In night mode, the camera enhances low light viewing by  
switching the IR (infrared) filter out of the optical path and  
providing a monochrome image. The camera can switch from  
color to monochrome mode automatically by sensing the  
illumination level, manually via the alarm input, or remotely via a  
web browser.  
3.1.3  
3.1.4  
Quad-streaming  
Quad-streaming enables the camera to deliver three H.264  
streams (a HD stream, a downscaled resolution stream, and a  
HD I-frame only stream) together with an M-JPEG stream.  
These four streams facilitate bandwidth-efficient viewing and  
recording options as well as integration with third-party video  
management systems.  
ONVIF (Open Network Video Interface Forum)  
The camera complies to the ONVIF standard which means that  
it is easier to install and integrate into larger systems. The  
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14 en | System Information  
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ONVIF standard is a global standard for the interface of network  
video products.  
3.1.5  
3.1.6  
3.1.7  
Audio  
Two-way duplex audio is available in the unit for live voice  
communications or audio recording.  
Alarm I/O  
The alarm input can be used to control the functionality of the  
unit. An alarm output can control external devices.  
Tamper detection and motion detection  
The camera offers a wide range of configuration options for  
alarm signaling in the event of tampering with the camera. A  
Motion+ algorithm for detecting movement in the video image is  
included.  
3.1.8  
Video encoding  
The camera uses the H.264 compression standards. Thanks to  
efficient encoding, the data rate remains low even with high  
image quality and can also be adapted to local conditions  
within wide limits.  
3.1.9  
Multicast  
In suitably configured networks, the multicast function enables  
simultaneous, real time transmission to multiple receivers. The  
prerequisite for this is that the UDP and IGMP V2/V3 protocols  
are implemented on the network.  
3.1.10  
3.1.11  
Power-over-Ethernet  
Power for the camera can be supplied via a Power-over-  
Ethernet compliant network cable connection. With this  
configuration, only a single cable connection is required to  
view, power, and control the camera.  
Data interface  
An external communications port with RS485/RS422/RS232 is  
available to provide data to external devices, such as pan and  
tilt heads, for full PTZ control via the Ethernet interface.  
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3.1.12  
Encryption  
The unit offers a variety of options for protection against  
unauthorized reading. Web browser connections can be  
protected using HTTPS. Protect the control channels via the  
SSL encryption protocol. With an additional license, the user  
data itself can be encrypted.  
3.1.13  
3.1.14  
Recording  
The camera can be used with an iSCSI server connected via the  
network to store long-term recordings, and with a local  
microSD card for shorter storage times and temporary  
recordings.  
Configuration  
The camera can be configured using a browser on the local  
network (Intranet) or from the Internet. Similarly, firmware  
updates and rapid loading of device configurations are also  
possible. Configuration settings can be stored as files on a  
computer and copied from one camera to another.  
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16 en | System Information  
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3.2  
Operation with external systems  
The camera can be used with a variety of Bosch systems:  
Bosch Video Management System  
Bosch Video Client  
Bosch Recording Station  
When connected to any of these systems, many of the camera  
configuration parameters are controlled by the system and not  
by the settings made via a web browser.  
Bosch Video Management System  
The Bosch Video Management System is a unique enterprise IP  
video surveillance solution that provides seamless management  
of digital video, audio, and data across any IP network. It is  
designed to work with Bosch CCTV products as part of a total  
video surveillance management system.  
Bosch Video Client  
The camera video server and the Bosch Video Client software  
combine to provide a high-performance system solution. The  
Bosch Video Client is a Windows application for viewing,  
operating, controlling, and administering CCTV installations  
(such as surveillance systems) at remote locations.  
Bosch Recording Station  
The camera is also designed for use with the Bosch Recording  
Station. The Bosch Recording Station can record up to 32 video  
and audio streams. The Bosch Recording Station supports  
various functions of the camera, such as controlling relays,  
remote control of peripheral devices, and remote configuration.  
It can use alarm inputs to trigger actions and, when motion  
detection Motion+ is active, can record the relevant cells,  
making intelligent motion detection possible.  
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Planning | en 17  
4
Planning  
4.1  
Unpacking  
Unpack carefully and handle the equipment with care. The  
packaging contains:  
1080p HD IP camera with High Dynamic Range  
Sensor protection cap (mounted on camera)  
Power connector  
Alarm I/O connector  
Data connector  
C/CS lens mount adapter  
Spare lens connector (male)  
Optical disk  
Manual  
Bosch Video Client  
Quick install instructions and safety instructions  
If equipment has been damaged during shipment, repack it in  
the original packaging and notify the shipping agent or supplier.  
4.2  
System requirements  
Computer with Windows XP/Vista/7 operating system,  
network access, and Microsoft Internet Explorer web  
browser version 7, 8 or 9  
-or-  
Computer with network access and reception software, for  
example Bosch Video Client, Bosch Video Management  
System, or Bosch Recording Station  
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18 en | Installation  
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5
Installation  
CAUTION!  
Installation should only be performed by qualified service  
personnel in accordance with the National Electrical Code or  
applicable local codes.  
5.1  
Lens mounting  
The camera accepts CS or C-mount lenses. DC-iris lenses are  
recommended for best performance. The camera automatically  
detects the type of lens and optimizes performance  
accordingly. A spare male lens connector is provided.  
CAUTION!  
Lenses weighing more than 0.5 kg (1.1lbs) must be separately  
supported.  
Figure 5.1 Mounting a lens  
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Installation | en 19  
Pin DC iris lens  
1
2
3
4
Damp -  
Damp +  
Drive +  
Drive -  
Note  
If a short circuit is detected on the lens connector, the lens  
circuit is automatically disabled to avoid internal damage.  
Remove the lens connector and check the pin connections.  
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5.2  
Mounting the camera  
The camera can be mounted either from the top or from the  
bottom (1/4" 20 UNC thread).  
1/4”-20 UNC  
Figure 5.2 Mounting a camera  
CAUTION!  
Do not expose the image sensors to direct sunlight.  
Do not obstruct the free flow of air around the camera.  
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5.3  
Network (and power) connector  
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INSTALL  
12VDC  
24VAC  
STP Cat 5e  
RJ45  
Ethernet (PoE)  
Figure 5.3 Network connection  
Connect the camera to a 10/100 Base-T network.  
Use STP Category 5e cable with RJ45 connectors (the  
camera network socket is Auto MDIX compliant).  
Power can be supplied to the camera via the Ethernet  
cable compliant with the Power-over-Ethernet  
(IEEE 802.3af) standard.  
The LEDs beside the Ethernet connection indicate Power (red),  
IP connection (green) and IP traffic (green flashing). They can  
be disabled in the Installer menu.  
Power is supplied to the camera via the Ethernet cable,  
compliant with the Power-over-Ethernet standard.  
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5.4  
Power connector  
5 mm  
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INSTALL  
12VDC  
24VAC  
Earth  
Figure 5.4 Power connection  
Connect a SELV-LPS or a SELV Class 2 power supply with a  
rated supply voltage of 24 VAC or 12 VDC as follows:  
Use AWG16 to 22 stranded wire or AWG16 to 26 solid  
wire; cut back 5 mm (0.2 in) of insulation.  
Connect the earth terminal of the camera  
to the  
system earth of the installation to ensure correct safety  
and EMC/RFI protection.  
Loosen the screws of the supplied 2-pole connector and  
insert the wires.  
Tighten the screws and insert the 2-pole connector into  
the power socket of the camera.  
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5.5  
Alarm and relay connector  
Alarm  
5
4
6
5 mm  
(0.2 in)  
1
2
3
Figure 5.5 Alarm and relay connector pins  
Pin  
1
Alarm socket  
Alarm in 1  
2
Alarm in 2  
3
Relay out contact 1  
Ground  
4
5
Ground  
6
Relay out contact 2  
Max. wire diameter AWG 22-28 for both stranded and  
solid; cut back 5 mm (0.2 in) of insulation.  
Alarm output relay switching capability: Max voltage 30VAC  
or +40 VDC. Max 0.5 A continuous, 10 VA.  
Alarm in: TTL logic, +5V nominal, +40 VDC max, DC coupled  
with 22 kOhm pull-up to +3.3 V.  
Alarm in: configurable as active low or active high.  
Max. 42 V allowed between camera ground and each of the  
relay pins.  
Use the alarm input to connect external alarm devices such as  
door contacts or sensors. A zero potential make-contact or  
switch can be used as the actuator (use a bounce-free contact  
system).  
Use the alarm relay output for switching external devices such  
as lamps or sirens.  
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5.6  
Audio connectors  
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GND  
-
+
Line  
MENU  
TALL  
12V
24VAC  
Figure 5.6 Audio connectors  
Connect audio devices to the Audio In and Audio Out  
connectors.  
The unit has full-duplex mono audio. The two-way  
communication can be used to connect a speaker or door  
intercom system. The audio input signal is transmitted in sync.  
with the video signal.  
Audio input: Line input level (not suitable for direct  
microphone signal); impedance 12 kOhm typical; 1 Vrms  
maximum input voltage.  
Audio output: Line output level (not suitable for direct speaker  
connection); impedance 1.5 kOhm minimum; 1 Vrms maximum  
output voltage.  
Wiring: Shielded audio connection cable is advised. Observe  
maximum cable lengths for audio line input and output levels.  
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5.7  
Local storage  
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-
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MENU  
I
12VDC  
24VAC  
Figure 5.7 Inserting an microSD card  
1. Unscrew the card slot cover.  
2. Slide the microSD card into the slot until it locks in place.  
3. Screw the cover into place to seal the slot.  
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5.8  
Video service monitor connector  
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INSTALL  
12VDC  
24VAC  
Figure 5.8 Video service monitor connector  
1. Connect a service monitor to the composite video  
connector (INSTALL) to aid installation.  
2. Press the menu button for longer than 2 seconds (after  
power-up, first wait 20 seconds). This stops the IP video  
stream and enables the video analog output.  
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DinionHD 1080p HDR  
Installation | en 27  
5.9  
Data connector  
Data  
5
4
6
5 mm  
(0.2 in)  
1
2
3
Figure 5.9 Data connector pins  
Pin  
1
Data socket  
Ground  
2
RxD / Rx+  
CTS / Rx-  
Ground  
3
4
5
TxD / Tx-  
RTS / Tx+  
6
The data connector is used to connect the control data coming  
out of the camera to external devices. RS485, RS422, and  
RS232 is supported by this data connection.  
Note:  
To ensure surge and electrostatic protection, keep the cable  
length between the camera and external device to less than 3  
meters.  
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28 en | Install Wizard  
DinionHD 1080p HDR  
6
Install Wizard  
6.1  
Using the camera install wizard  
The Menu button on the rear panel is used for accessing the  
camera install wizard. When there is a choice in the wizard, the  
options are selected by either a short press or a longer press of  
the button.  
4
1
5
2
6
|
|
4
5
2
6
3
D
A
T
A
L
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H
-
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o
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A
A
R
M
3
1
-
+
MENU  
INSTALL  
12VDC  
24VAC  
Figure 6.1 Menu button  
The wizard handles the following functions:  
Lens identification  
Zoom and focus adjustment conditions  
Image orientation  
Auto back focus  
Run the wizard to adjust the focus. This optimizes picture  
sharpness in both bright and low-level lighting (for example, at  
night).  
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DinionHD 1080p HDR  
Install Wizard | en 29  
6.1.1  
Adjustment procedure  
A monitor must be connected to the video service connector to  
use the wizard. (After power-up, wait 20 seconds before  
attempting to open the install wizard.)  
Focus  
Focal length  
Figure 6.2 Lens adjustment  
1. Briefly press the Menu button to start the wizard.  
You see the following on the monitor screen:  
Lens type  
MBF feedback  
Auto MBF  
180°  
MBF info  
The lens type is identified and shown on the screen.  
The iris is opened to its maximum value.  
2. Manually adjust the focal length on the lens to obtain the  
required field of view.  
3. Manually adjust the focus on the lens to obtain the  
sharpest image possible.  
4. To rotate the image 180°, press and hold the Menu button  
until the image flips.  
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30 en | Install Wizard  
DinionHD 1080p HDR  
5. Briefly press the Menu button to start the automatic  
motorized (Auto MBF) back focus adjustment.  
You will hear the motorized automatic back focus  
process running.  
The progress is shown on the monitor.  
6. If the camera is not correctly focussed, press the Menu  
button for a longer time to restart the wizard.  
7. If the camera is correctly focussed, briefly press the Menu  
button.  
The back focus position is stored.  
The iris is set to its original value.  
The video service output is disabled.  
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DinionHD 1080p HDR  
Camera configuration | en 31  
7
Camera configuration  
The camera normally provides an optimal picture without the  
need for further adjustments. Configuration of the camera is  
carried out via the network using a web browser. The camera  
has a set-up menu in which basic installation settings (lens  
wizard, IP address) can be accessed. To view this menu,  
connect a laptop to the network connection of the camera.  
7.1  
Reset button  
4
5
6
|
4
5
6
D
A
T
A
L
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H
-
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A
A
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M
1
2
3
|
1
2
3
-
+
MENU  
INSTALL  
12VDC  
24VAC  
Figure 7.1 Reset button  
With the power on, use a small pointed object to press and hold  
the reset button for more than 10 seconds to restore the  
factory defaults. This is useful to restore the default IP address  
or to restore a previous version of the firmware if uploading a  
new version fails.  
7.2  
User modes  
The camera has six user modes. These are selected via the web  
browser interface. The default mode is 24 Hour.  
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32 en | Camera configuration  
DinionHD 1080p HDR  
7.3  
Day/Night switching  
The camera is equipped with a motorized IR filter. The  
mechanical IR filter is taken out of the optical path in low-light  
applications.  
The IR filter is controlled either:  
via an alarm input, or  
automatically, based on the observed light levels.  
If Auto switching mode is selected, the camera automatically  
switches the filter depending on the observed light level. The  
switching level is programmable.  
Note:  
When the auto mode is selected and the switching level is set  
to -15, certain borderline scene lighting conditions can cause  
the camera to switch back and forth between day and night  
modes. Set a different switching level to avoid this.  
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DinionHD 1080p HDR  
Browser connection | en 33  
8
Browser connection  
A computer with Microsoft Internet Explorer can be used to  
receive live images from the camera, control the camera, and  
replay stored sequences. The camera is configured over the  
network using the browser.  
The configuration options using the menu system of the camera  
itself are limited to setting up the lens and network.  
Note:  
The camera can also be configured using the supplied bosch  
Video Client or the Bosch Video Management System.  
8.1  
Protected network  
If a RADIUS server is used for network access control (802.1x  
authentication), the camera must be configured first. To  
configure the camera for a Radius network, connect it directly  
to a PC via a crossed network cable and configure the two  
parameters, Identity and Password. Only after these have been  
configured can communication with the camera via the network  
occur.  
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34 en | Troubleshooting  
DinionHD 1080p HDR  
9
Troubleshooting  
9.1  
Function test  
The camera offers a variety of configuration options. Therefore,  
check that it works properly after installation and configuration.  
This is the only way to ensure that the camera will function as  
intended in the event of an alarm.  
Your check should include the following functions:  
Can you connect to the camera remotely  
Does the camera transmit all the data required?  
Does the camera respond as desired to alarm events?  
Is it possible to control peripheral devices, if necessary?  
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DinionHD 1080p HDR  
Troubleshooting | en 35  
9.2  
Resolving problems  
The following table is intended to help identify the causes of  
malfunctions and correct them where possible.  
Malfunction  
Possible causes  
Solution  
No image  
Defective camera.  
Connect a local monitor  
to the camera and check  
the camera function.  
transmission to  
remote location.  
Faulty cable connections. Check all cables, plugs,  
contacts and  
connections.  
Incorrect encoder stream Select the H.264 MP SD  
property set for  
connection to hardware  
decoder.  
option on the Encoder  
Streams configuration  
page.  
No connection  
The unit's configuration.  
Check all configuration  
parameters.  
established, no  
image transmission.  
Faulty installation.  
Check all cables, plugs,  
contacts and  
connections.  
Wrong IP address.  
Check the IP addresses  
(terminal program).  
Faulty data transmission Check the data  
within the LAN.  
transmission with ping.  
The maximum number of Wait until there is a free  
connections has been  
reached.  
connection and call the  
transmitter again.  
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36 en | Troubleshooting  
DinionHD 1080p HDR  
Malfunction  
Possible causes  
Solution  
No audio  
Hardware fault.  
Check that all connected  
audio units are operating  
correctly.  
transmission to  
remote station.  
Faulty cable connections. Check all cables, plugs,  
contacts and  
connections.  
Incorrect configuration.  
Check audio parameters  
on the Audio  
configuration and  
LIVEPAGE Functions  
pages.  
The audio voice  
Wait until the connection  
is free and then call the  
sender again.  
connection is already in  
use by another receiver.  
The unit does not  
report an alarm.  
Alarm source is not  
selected.  
Select possible alarm  
sources on the Alarm  
sources configuration  
page.  
No alarm response  
specified.  
Specify the desired alarm  
response on the Alarm  
connections  
configuration page; if  
necessary change the IP  
address.  
Control of cameras The cable connection  
or other units is not between the serial  
Check all cable  
connections and ensure  
all plugs are properly  
fitted.  
possible.  
interface and the  
connected unit is not  
correct.  
The interface parameters Make sure that the  
do not match those of the settings of all units  
other unit connected.  
involved are compatible.  
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DinionHD 1080p HDR  
Troubleshooting | en 37  
Malfunction  
Possible causes  
Solution  
Have the unit checked by  
The unit is not  
Power failure during  
operational after a  
firmware upload.  
programming by firmware Customer Service and  
file.  
replace if necessary.  
Incorrect firmware file.  
Enter the IP address of  
the unit followed by /  
main.htm in your Web  
browser and repeat the  
upload.  
Placeholder with a  
JVM not installed on your Install Sun JVM from the  
red cross instead of computer or not  
product optical disk.  
the ActiveX  
activated.  
components.  
Web browser  
contains empty  
fields.  
Active proxy server in  
network.  
Create a rule in the local  
computer's proxy  
settings to exclude local  
IP addresses.  
The POWER LED  
Firmware upload failed.  
Repeat firmware upload.  
flashes red.  
9.3  
Customer service  
If a fault cannot be resolved, please contact your supplier or  
system integrator, or go directly to Bosch Security Systems  
Customer Service.  
The version numbers of the internal firmware can be viewed on  
a special page. Please note this information before contacting  
Customer Service.  
1. In the address bar of your browser, after the unit IP  
address, enter: /version  
for example: 192.168.0.80/version  
2. Write down the information or print out the page.  
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38 en | Maintenance  
DinionHD 1080p HDR  
10  
Maintenance  
10.1  
Testing the network connection  
The ping command can be used to check the connection  
between two IP addresses. This allows testing whether a device  
is active in the network.  
1. Open the DOS command prompt.  
2. Type ping followed by the IP address of the device.  
If the device is found, the response appears as " Reply from ... ",  
followed by the number of bytes sent and the transmission time  
in milliseconds. Otherwise, the device cannot be accessed via  
the network. This might be because:  
The device is not properly connected to the network.  
Check the cable connections in this case.  
The device is not correctly integrated into the network.  
Check the IP address, subnet mask, and gateway address.  
10.2  
Communication with Terminal Program  
Data Terminal  
If a camera cannot be found in the network or the connection to  
the network is interrupted, you can connect a data terminal to  
the camera for initial setup and for setting important  
parameters. The data terminal consists of a computer with a  
terminal program.  
You require a serial transmission cable with a 9-pin Sub-D plug  
to connect to the computer.  
The communications accessory included with Windows can be  
used as the terminal program.  
1. Disconnect the camera from the Ethernet network before  
working with the terminal program.  
2. Connect the serial interface of the camera using any  
available serial interface on the computer.  
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DinionHD 1080p HDR  
Maintenance | en 39  
Configuring the Terminal  
Before the terminal program can communicate with the camera,  
the transmission parameters must be matched. Make the  
following settings for the terminal program:  
19,200 bps  
8 data bits  
No parity check  
1 stop bit  
No protocol  
Command Inputs  
After the connection has been established, you must log on to  
the camera to access the main menu. Other submenus and  
functions can be accessed using the on-screen commands.  
1. If necessary, turn off the local echo so that entered values  
are not repeated on the display.  
2. Enter one command at a time.  
3. When you have entered a value, such as the IP address,  
check the characters you have entered before pressing  
Enter to transfer the values to the camera.  
Assigning an IP Address  
To assign an IP address that is valid for your network.  
1. Start a terminal program such as HyperTerminal.  
2. Enter the user name service. The terminal program  
displays the main menu.  
3. Enter command 1 to open the IP menu.  
4. Enter 1 again. The terminal program displays the current IP  
address and prompts you to enter a new IP address.  
5. Enter the desired IP address and press Enter. The terminal  
program displays the new IP address.  
6. Use the displayed commands for any additional settings  
you require.  
Note:  
You must reboot to activate the new IP address, a new subnet  
mask or a gateway IP address.  
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40 en | Maintenance  
DinionHD 1080p HDR  
Reboot  
Briefly interrupt the power supply to the camera for a reboot  
(disconnect the power supply unit from the mains supply and  
switch on again after a few seconds).  
Additional Parameters  
You can use the terminal program to check other basic  
parameters and modify them where necessary. Use the on-  
screen commands in the various submenus to do this.  
10.3  
Repairs  
CAUTION!  
Never open the casing of the unit. The unit does not contain any  
user serviceable parts. Ensure that all maintenance or repair  
work is performed only by qualified personnel (electrical  
engineering or network technology specialists). In case of  
doubt, contact your dealer's technical service center.  
10.3.1  
Transfer and disposal  
The camera should only be passed on together with this  
installation guide. The unit contains environmentally hazardous  
materials that must be disposed of according to law. Defective  
or superfluous devices and parts should be disposed of  
professionally or taken to your local collection point for  
hazardous materials.  
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DinionHD 1080p HDR  
Technical Data | en 41  
11  
Technical Data  
11.1  
Specifications  
Imager  
1/3-inch CMOS HD sensor  
Rated supply voltage 12 VDC, 600 mA  
24 VAC, 500 mA, 50/60 Hz  
PoE 48 VDC, 175 mA  
Minimum illumination 0.25 lx color  
30 IRE, F1.2  
Day/Night  
Dynamic range  
SNR  
0.08 lx Mono  
Color, Mono (IR contrast), Auto  
> 90 dB  
> 50 dB  
BLC  
Off/Auto/Intelligent  
White Balance  
Color saturation  
Shutter  
ATW, AWB hold and manual (2500 to 10000K)  
Adjustable from monochrome (0%) to 133% color  
Automatic Electronic Shutter (AES)  
Fixed (1/30 [1/25] to 1/150000) selectable  
SensUp  
Adjustable from Off to 16x  
AutoBlack  
Automatic continuous  
Intelligent DNR  
Sharpness  
Temporal and spatial noise filtering  
Sharpness enhancement  
Privacy Masking  
Four independent areas, fully programmable  
Video Motion Analysis Motion+, IVA  
Lens type  
Manual or DC iris auto detect  
Controls  
Via web browser or Configuration Manager  
Actual shutter, Actual gain  
Control feedback  
User modes  
LAN interface  
6 pre-defined customizable user modes  
STP, Ethernet 10/100 Base-T, auto-sensing,  
half/full duplex, RJ-45  
Video encoding  
protocols  
H.264 (ISO/IEC 14496-10), M-JPEG  
Image resolutions  
1920 × 1080 pixels  
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42 en | Technical Data  
DinionHD 1080p HDR  
Group of pictures  
Network protocols  
IP, IBP, IBBP  
IPv4, IPv6, UDP, TCP, HTTP, HTTPS, RTP, IGMPV2/  
V3, ICMP, RTSP, FTP, Telnet, ARP, DHCP,  
SNTP,SNMP (V1, MIB-II), 802.1x, SMTP, iSCSI,  
UPnP (SSDP)  
Encryption  
TLS 1.0, SSL, AES (optional)  
Alarm input (2)  
Non-isolated closing contact  
TTL logic, +5V nominal, +40 VDC max, DC coupled  
with 22 kOhm pull-up to +3.3 VDC  
Relay output (1)  
Maximum voltage 30 VAC or +40 VDC.  
Maximum 0.5 A continuous, 10 VA  
Audio input  
1 Vrms, impedance 12 kOhm  
1 Vrms, impedance 1.5 kOhm  
Audio output  
Audio standards  
AAC  
G.711, 8kHz sampling rate  
L16, 16kHz sampling rate  
Audio signal-to-noise > 50 dB  
ratio  
Data port  
RS-232/422/485  
Memory card slot  
Lens mount  
Supports up to 2 TB microSD cards  
CS compatible, C-mount compatible with adapter  
ring  
Tripod mount  
Bottom and top 1/4" 20 UNC  
Dimensions (H x W L) 78 x 66 x 140 mm (3.07 x 2.6 x 5.52 in)  
without lens  
Weight without lens  
690 g (1.52 lb)  
Operating  
-20 °C to +50 °C (-4 °F to +122 °F)  
temperature  
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© Bosch Security Systems, 2012  
 

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